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FREQUENTLY ASKED QUESTIONS
Absolutely! At Decoration With Style, we take great care in ensuring that the product images and descriptions on our website accurately represent the items you'll receive. We understand the importance of transparency and quality in online shopping. Our images and detailed product descriptions are designed to give you a clear and comprehensive view of the decorative items you're interested in.
We source our products from trusted suppliers and conduct regular quality checks to ensure that the items we ship to our customers match the images and descriptions on our website. However, please keep in mind that there may be slight variations in color or texture due to factors such as lighting or individual screen settings.
If you ever have any questions or concerns about a specific product, our customer support team is here to assist you. We also have a transparent return and refund policy in place to guarantee your satisfaction. Your trust in us is of utmost importance, and we are committed to delivering the same high-quality decorative items you see in the pictures to your doorstep. Thank you for choosing decwis.com for your decorative needs!
Viewing your sales receipt is quick and easy. When you make a purchase on our store, an email confirmation is automatically sent to the email address you provided during the checkout process. This email serves as your sales receipt and contains all the details of your order, including the items purchased, quantities, prices, and the total amount paid or to be paid.
If you can't find this email in your inbox, please check your spam or junk folder, as it may sometimes land there. Additionally, you can log in to your account on our website and navigate to the 'Orders' section. There, you'll find a complete record of your past orders, including sales receipts, which you can view, download, and print for your records.
If you need any further assistance or have specific questions about your sales receipt or order details, please don't hesitate to contact our customer support team. We're here to help and ensure your shopping experience is seamless and convenient. Thank you for choosing decwis.com for your decorative item needs!
Thank you for choosing Decoration With Style for your decorative items. We understand that sometimes you may need to return a product. Our goal is to make the return process as straightforward as possible. Here's how you can initiate a return:
Log into Your Account: Start by logging into your account on our website. This is the same account you used when making the purchase.
Go to 'Order': Once you're logged in, navigate to the 'Order. There, you'll find a list of your past orders.
Select the Order: Choose the order that includes the item you wish to return. Click on the specific order to view its details.
Initiate the Return: Fill in the order return with the order details.
Follow the Instructions: Follow the on-screen instructions to provide the reason for your return request and any additional details. Please be as specific as possible to help us process your return smoothly.
Submit the Request: Once you've filled out the required information, submit your return request.
Await Confirmation: Our customer support team will review your return request and provide you with confirmation and instructions on how to proceed. This may include information on where to ship the item back to or whether a return shipping label will be provided.
Please note that our return policy may specify a timeframe within which returns are accepted, and some items may be subject to restocking fees. We recommend reviewing our return policy on our website for full details.
If you have any questions or encounter any issues during the return process, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure a hassle-free return experience. Thank you for your trust in decwis.com store.
Thank you for your interest in our decorative items. We appreciate your enthusiasm for our products. When it comes to items that are currently marked as 'out of stock,' we understand the desire to have them available again.
We regularly monitor product availability, and restocking decisions are influenced by a variety of factors, including demand, supplier availability, and seasonal trends. While we make every effort to restock popular items, we cannot guarantee a specific timeline for when a particular product will be back in stock.
To stay updated on product restocks, we recommend the following:
Wishlist Notifications: If you have an account on our website, you can add the out-of-stock items to your wishlist. This allows you to receive notifications when the items become available again.
Newsletter Subscription: Consider subscribing to our newsletter, where we often announce product restocks, promotions, and new arrivals. This way, you'll be among the first to know when sought-after items are back in stock.
Contact Our Customer Support: If you have a specific inquiry about a particular item's restock status or would like to request information on when it might be available again, feel free to reach out to our customer support team. They will do their best to provide you with the most accurate and up-to-date information.
We appreciate your patience and understanding as we work to provide you with the best selection of decorative items. Your interest in our products is invaluable, and we are committed to delivering a satisfying shopping experience. Thank you for choosing decwis.com for your decor needs.