Order Processing: At DECWIS, we are committed to ensuring that your orders are processed and shipped as quickly as possible. Once your order is placed and payment is confirmed, we will process and ship your order within 3 working days.
Delivery Time: After your order has been shipped, it will be delivered to your address within 7 to 10 days. Please note that delivery times may vary depending on your location and any unforeseen circumstances that may arise during the shipping process.
Shipping Charges: A delivery fee will be charged at the time of placing your order. This amount will be clearly displayed during the checkout process.
Tracking Your Order: Once your order is shipped, you will receive a confirmation email with a tracking number. This will allow you to monitor the progress of your delivery and know when to expect your package.
International Shipping: Please note that our standard delivery times apply to domestic orders. For international orders, delivery times may vary, and additional customs duties or fees may apply. These charges are the responsibility of the customer.
Delays: While we strive to meet our delivery timelines, there may be delays due to factors beyond our control, such as severe weather, customs delays, or carrier issues. We will do our best to keep you informed of any such delays.
If you have any questions or concerns about your order, please contact our customer service team for assistance.