1. Order Processing and Shipping Time
1.1 Order Processing: We aim to process and prepare your order for shipment within 2 business days after it is placed. Orders received on weekends or holidays may require additional processing time.
1.2 Shipping Time: Once your order is shipped, the estimated delivery time may vary depending on your location and the shipping method selected during checkout. Estimated delivery times typically range from 3 to 7 business days.
1.3 Pre-Orders: For pre-ordered items, please refer to the estimated shipping date provided on the product page. Pre-order shipping times are subject to change, and we will notify you of any significant delays.
2. Shipping Costs
2.1 Shipping Fees: Shipping costs are calculated based on the weight, dimensions, and destination of your order. The total shipping fee will be displayed during the checkout process before you confirm your purchase.
2.2 Free Shipping: We offer free standard shipping on orders over a certain amount. The minimum order value for free shipping may vary and will be indicated on our website.
3. Shipping Methods
3.1 Available Methods: We offer multiple shipping methods, including standard, and local pickup. The availability of shipping methods may vary depending on your location.
3.2 Tracking: All orders shipped with a trackable method will include a tracking number. You will receive this tracking information via email once your order is shipped.
4. International Shipping
4.1 International Orders: We welcome international orders and offer shipping to various destinations. Please note that international shipments may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the recipient.
5. Shipping Delays
5.1 Unforeseen Delays: While we make every effort to ensure timely delivery, shipping delays may occur due to factors beyond our control, such as weather, customs inspections, or carrier disruptions. We appreciate your patience in such situations.
6. Minimum & Maximum Shipping
6.1 There is no minimum and maximum product order quantity. You can order as many as desired. However, you will be able to add to your cart and place an order only till the time the products are available with us.
7. How We Deliver?
At DecWiS, we prioritize efficiency and reliability in delivering your orders promptly. Once your payment is confirmed, typically within three days, we swiftly prepare your items for shipment. We've partnered with the trusted courier company Shiprocket to ensure smooth and secure delivery of your purchases. While most orders are expected to reach you within 7 to 10 days, please note that in some exceptional cases, delivery may take up to 14 days. Rest assured, we're committed to providing you with a seamless shopping experience, and we appreciate your patience as we work diligently to get your items to you as quickly as possible.
8. Contact Us
If you have any questions or need assistance with your order's shipping and delivery, please contact our customer support team at angela@nmsingh.co email. We are here to provide you with a seamless shopping experience for decorative items.