Updated on 03 Jul 2024

  1. Acceptance of Terms

    By accessing or using DECWIS – Designed Embellished Crafts With Intrinsic Splendour, you agree to abide by these Terms of Service. If you do not agree with any part of these terms, please refrain from using our services.

  2. Orders and Pre-Orders

    2.1 Order Placement: You agree to provide accurate and complete information when placing an order on our website. You are responsible for ensuring that all details, including shipping address and payment information, are up to date and accurate.

  3. Pricing and Payment

    3.1 Pricing: Our prices for decorative items and jewelry are clearly displayed on our website. We reserve the right to change prices at our discretion.

    3.2 Payment: We accept payments through a secure payment gateway on the platform. By providing your payment information, you authorize us to charge the specified amount for your order.

  4. Shipping and Delivery

    4.1 Shipping Fees: Shipping fees are calculated based on the delivery location and the size and weight of the items ordered. These fees will be displayed before you confirm your order.

    4.2 Delivery Time: Estimated delivery times are from 3 days to one week. The delivery times are subject to change taking into account any unforeseen circumstances. We will notify you of any significant delays.

  5. Returns and Refunds

    5.1 Returns: You may return items within the timeframe specified in our Return Policy, which is available on our website. Please review our Return Policy for detailed information on the return process.

    5.2 Refunds: Refunds will be issued in accordance with our Refund Policy, available on our website. We reserve the right to refuse refunds for items that do not meet our return criteria.

  6. Privacy and Data Security

    6.1 Privacy: We respect your privacy and handle personal information in accordance with our Privacy Policy, which is available on our website.

    6.2 Security: We implement reasonable security measures to protect your data. However, we cannot guarantee the security of data transmitted over the Internet.

  7. Intellectual Property

    7.1 Ownership: All content on our website, including text, images, logos, and designs, is protected by intellectual property rights and is the property of DECWIS – Designed Embellished Crafts With Intrinsic Splendour owned by Ningthoujam Makjal Singh.

  8. Changes to Terms

    We may update these Terms of Service at our discretion. Any changes will be effective immediately upon posting on our website.

  9. Limitation of Liability

    9.1 No Consequential Damages: DECWIS – Designed Embellished Crafts With Intrinsic Splendour on www.decwis.com shall not be liable for any indirect, special, incidental, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of business, or any other economic loss, arising out of or in connection with the use of our products or services.

    9.2 Total Liability: Our total liability for any claim, whether in contract, warranty, tort, or any other legal theory, is limited to the total amount paid by the customer for the product or service in question.

  10. Disclaimer of Warranties

10.1 As-Is Basis: All products and services provided by DECWIS – Designed Embellished Crafts With Intrinsic Splendour on www.decwis.com are provided on an “as-is” and “as-available” basis without any warranties, express or implied.

10.2 No Warranty: We do not make any warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

10.3 Product Descriptions: While we make every effort to ensure the accuracy of product descriptions and information on our website, we do not warrant that the content is error-free, complete, or current. We reserve the right to correct any errors or omissions without notice.

10.4 Third-Party Products: Some products listed on our website are sourced from third-party suppliers. We do not provide warranties for third-party products.

  1. Indemnification

By using our website and purchasing our products or services, you agree to indemnify and hold harmless DECWIS – Designed Embellished Crafts With Intrinsic Splendour on www.decwis.com and its owner, Ningthoujam Makjal Singh, employees, agents, and affiliates from any claims, losses, damages, liabilities, or expenses (including legal fees) arising out of or related to your use of our products, services, or website.

  1. Governing Law

This Limitation of Liability and Disclaimer of Warranties statement is governed by and construed in accordance with the laws of the State of Manipur, India.

  1. Changes to Terms

DECWIS – Designed Embellished Crafts With Intrinsic Splendour on www.decwis.com reserves the right to make changes to this statement at any time. Any modifications will be effective immediately upon posting on our website.

Rules of Conduct

We are committed to providing a pleasant shopping experience for all our customers. To maintain a respectful and enjoyable environment, we ask that you adhere to the following rules of conduct when interacting with our website and services:

  1. Respectful Communication

14.1 Be Courteous: Treat fellow customers, staff, and service providers with courtesy and respect. Refrain from using offensive language, derogatory remarks, or engaging in disrespectful behavior.

14.2 Constructive Feedback: If you have feedback or concerns, please communicate them constructively. We value your input and use it to improve our services.

  1. Honest and Accurate Information

15.1 Accurate Information: Provide accurate and truthful information when placing orders, making inquiries, or submitting reviews. Misleading or fraudulent information is not allowed.

15.2 Reviews and Feedback: When leaving reviews or feedback, ensure that your comments are honest, relevant, and respectful. False or malicious reviews will not be tolerated.

  1. Privacy and Security

16.1 Protect Personal Information: Respect the privacy and security of your own and others’ personal information. Do not share sensitive or confidential information on our platform.

16.2 Unauthorized Access: Do not attempt to access or manipulate our systems, data, or accounts without proper authorization.

  1. Compliance with Laws

17.1 Legal Compliance: Use our services in compliance with all applicable laws and regulations. Do not engage in any activity that violates local, national, or international laws.

  1. Intellectual Property

18.1 Respect Copyright: Do not use or reproduce any content, images, or intellectual property from our website without proper authorization.

  1. Account Responsibility

19.1 Account Security: Keep your account login credentials secure. You are responsible for all activities conducted under your account.

19.2 Unauthorized Access: If you suspect unauthorized access to your account, please notify us immediately.

  1. Prohibited Activities

20.1 No Harassment: Do not engage in harassment, bullying, or any form of abusive behavior toward others.

20.2 No Spam or Fraud: Do not engage in spamming, phishing, or fraudulent activities on our platform.

  1. Enforcement of Rules

21.1 Violations: Violation of these rules may result in actions such as warnings, account suspension, or, in severe cases, legal action, as deemed necessary by DECWIS – Designed Embellished Crafts With Intrinsic Splendour.

21.2 Right to Modify: DECWIS – Designed Embellished Crafts With Intrinsic Splendour on www.decwis.com reserves the right to modify or update these rules at any time. Changes will be posted on our website and considered effective immediately upon posting.

  1. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us at connect@decwis.com or call us at +918877557794.

Thank you for choosing DECWIS – Designed Embellished Crafts With Intrinsic Splendour. We appreciate your trust and business.